IGA | Insights

Institute Feature: Deli – Food Service

Written by Josie Balistreri | Nov 13, 2024 10:38:47 PM

With shoppers continuing to prioritize convenience, catered meals are sure to be on their grocery lists this holiday season. While deli meals and platters can be complicated to navigate, guidance from the Retail Learning Institute will give you and your associates the skills you need to succeed. Be prepared to meet shopper demands this fall with the Deli – Food Service course.

Course Description: Party platters and holiday meals are popular catering services offered through many deli departments. In addition to catering, some stores also offer another type of food service — an in-store restaurant. In this course, you’ll learn about the types of catering available, and the role you’ll play in selling, processing and filling an order. You’ll also learn how your in-store restaurant attracts customers to your store.

Party platters are one of the most common services that deli departments provide. From sandwiches to cheese trays, and hot entrees to appetizers, deli offerings can be extensive. This course provides an overview of the various dishes that stores may provide, from classic staples to innovative new options. Plus, strategies for creating and preparing your own holiday catering plans will enable you to support your deli.

Additionally, this course features suggestions for marketing and describing meals to customers. From selecting ingredients to presenting the final product, associates will be prepared to meet customer needs.

Guidance for creating an ordering and pickup process is featured. These guidelines will help streamline in-store operations and ensure that food is provided in a timely manner, reducing holiday stress.

This course also discusses special meals for Thanksgiving and other holidays. Components of these meals, including descriptions of possible main dishes and sides, are included. Information that associates should familiarize themselves with, including procedures for assembly and instructions for shopper re-heating, is explained in this course. These strategies can help associates successfully prepare and sell many orders in an efficient manner.

The holiday season can be hectic, especially for deli departments dealing with heightened demand. This year, save time and frustration with insights from the Retail Learning Institute.